Refund Policy

We have a 90-day active money back guarantee policy, which means that if you actively have tried and not made at least a single sale within 90 days, we will happily issue you a full refund with no questions asked. 

To be eligible for a refund, all you have to do is show us proof that you tried to make your store work. You’ll also need to show us your confirmation email that contains proof of purchase.

To start a return, you can contact us at help@brandbox.co

Please Note: When a refund is issued it will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.